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Promotions & Coupons

Vectis promotions let you create discount rules that apply automatically or via coupon codes. Promotions are evaluated during checkout and allocated per line item on the resulting order.

Discount Rules

Every promotion is a discount rule composed of two parts:

  • Conditions — criteria that must be met for the rule to activate.
  • Actions — the discount applied when conditions are satisfied.

Conditions

Conditions can be combined. Common condition types:

Condition Example
Cart minimum Order subtotal ≥ $500
Customer group Buyer belongs to "Gold Distributors"
Product category Cart contains items from "Safety Equipment"
Specific products Cart contains SKU WIDGET-100
Date range Between Jan 1 and Jan 31
Minimum quantity At least 20 units of qualifying items

Actions

Action Behavior
Percentage off Reduce qualifying line items by X%
Fixed amount off Reduce qualifying line items by a flat amount
BOGO Buy X, get Y free (or at reduced price)
Free shipping Waive the shipping cost for the order

Coupon Codes vs Automatic Promotions

Type How it activates Use case
Coupon code Buyer enters the code at checkout One-time offers, partner deals, targeted campaigns
Automatic Evaluated on every cart that meets conditions Site-wide sales, volume discounts, loyalty rewards

Coupon codes can have a usage limit (total redemptions) and a per-customer limit.

Stacking and Priority

When multiple promotions match a cart, stacking rules determine which apply:

  • Exclusive — only this promotion applies; all others are ignored. Use for "best deal wins" scenarios.
  • Stackable — combines with other stackable promotions.

Promotions are evaluated in priority order (lower number = higher priority). If an exclusive promotion matches, the system stops and applies only that one.

Tip

Set your best blanket discount (e.g., "20% off everything") as exclusive with high priority. Stackable promotions work well for layered discounts like "free shipping + 5% category discount."

Cart Integration (GraphQL)

Storefront code applies and removes coupons with these mutations:

mutation {
  applyCoupon(cartId: "...", code: "SUMMER20") {
    cart {
      applied_coupons { code discount_amount }
      grand_total
    }
  }
}

mutation {
  removeCoupon(cartId: "...", code: "SUMMER20") {
    cart { grand_total }
  }
}

The cart.applied_coupons field shows all active coupon codes and their computed discount amounts. Automatic promotions appear in cart.applied_promotions.

Checkout Allocation

When checkout completes, each matching promotion writes allocations to individual order lines:

  • Every line item records which promotions contributed and how much was discounted.
  • The order's discount_total is the sum of all allocations.
  • This per-line granularity supports accurate tax calculation (tax is computed on the discounted price).

Note

Promotion allocations are immutable after order creation. Editing a discount rule does not retroactively change existing orders.

Admin Panel

From Marketing → Promotions in the admin:

  • Create / edit discount rules — set name, priority, date range, and exclusive/stackable flag.
  • Configure conditions — add one or more condition types with their parameters.
  • Configure actions — choose the discount type and amount.
  • Manage coupon codes — generate single codes or bulk batches. Set usage limits.
  • View performance — see how many times a promotion has been used and total discount given.

Warning

Deleting a promotion does not affect existing orders, but it immediately stops applying to new carts. Use the date range or disable toggle to end a promotion gracefully.